No matter how many systems, policies and procedures you might have in place in your business, if you can’t or don’t trust your people to operate or live by your standards, then all the work you spent creating them is a waste of time.
Most businesses have high expectation of accountability but never talk about it. There is certainly no written standard for it. Accountability is simply communicating that a business expects their people will consistently follow-through with their commitments.
Time to work on creating solid accountability and an enviroment that supports trust and personal responsibility.
Implementation Tip of the Week
- Develop Your Accountability Policy
- Develop Your Delegation Process
- Establish methods for tracking delegation and special projects
- Develop method for tracking and handling violations to Accountability Policy